Overclock IT — the Facility
Your front desk runs on hours your team shouldn't be spending.
I build reliable automations that cut the admin, chase the no-shows, and run quietly in the background — with the same uptime discipline I bring to mission-critical monitoring for mining-scale clients.
Reliability discipline from mission-critical monitoring — applied to your front desk.
Connects the tools you already run on
Less admin. Fewer empty chairs. Systems you can trust.
Stop no-shows draining revenue
Automated reminder sequences over SMS and email that confirm, reschedule, and fill gaps — before the chair sits empty.
Give your front desk their hours back
Intake, booking confirmations, recalls and follow-ups handled automatically, so staff stop copy-pasting between systems.
Know it's actually working
Every automation is observable — you get a live view of what fired, what didn't, and what it saved you. No black boxes.
Start small, scale when it pays for itself.
Automation Roadmap
Find the hours hiding in your week.
- 90-min working session + systems audit
- Mapped list of automatable workflows
- Prioritised by hours and dollars saved
- Fixed-scope quote for the build
Single Workflow
One painful process, automated end-to-end.
- One workflow built, tested and deployed
- Connected to your existing tools
- Observable — you see every run
- 14 days of post-launch support
Connected System
Your automations, working as one.
- Multiple workflows, integrated
- Reminders + intake + recalls + reporting
- Live dashboard of what's running
- 30 days of support + tuning
Support & Retainer
Keep it reliable as you grow.
- Monitoring + uptime on your automations
- Priority fixes and changes
- New workflows at retainer rates
- Quarterly optimisation review
The empty chairs add up. Here's roughly what we'd aim to win back.
Assumes reminder + waitlist automation recovers ~35% of no-shows. A conservative, illustrative estimate — your roadmap models your real numbers.
Find the hours hiding in your week.
Book a 20-minute call. We'll map what's automatable and what it's worth — no pitch, no obligation.
Real systems, running and observable.
Member intake & comms
From manual follow-up to automated member flow
A growing member-based business losing time to manual member follow-up and missed reactivation across disconnected tools.
An n8n system wiring sign-ups, reminders and reactivation sequences together, with every step logged and observable.
Hours of weekly admin removed and a repeatable, measurable member-comms flow. (Pilot metrics being finalised.)
Client-data redaction & tiered routing
Sensitive data stays on local models; only sanitised text reaches the cloud.
Regulated businesses can't hand client records to cloud AI — but cutting cloud models out entirely means losing their power.
A redaction gate that strips identifying data locally, with tiered routing: private data stays on local models, only sanitised text ever reaches a cloud model.
Cloud-grade AI on sensitive workloads, with identifying data never leaving the local machine.
LLM FinOps Dashboard
Teams running LLM workloads had no clear, real-time view of spend and usage — costs drifted silently.
A public, observable dashboard that ingests usage data and surfaces cost, tokens and trends — proving real, monitored systems, not slideware.
A live demonstration that Overclock IT ships observable production systems you can actually watch work.
Enquiry intake & auto-reply
Every enquiry captured, routed and answered — instantly, day or night.
Enquiries arrive at all hours; a manual inbox means slow replies and lost leads.
An n8n pipeline that captures every enquiry, routes and logs it, and fires an instant auto-reply — the same pattern that runs this site's own contact form.
Zero missed enquiries and an instant first response, day or night.
The things owners actually ask.
Ready to stop doing this by hand?
Book a 20-minute call. Worst case, you leave with a clear map of what's automatable and what it's worth.